ANALISIS SENTIMEN TERHADAP LAYANAN GOFOOD PADA MASA AWAL DAN PENURUNAN PANDEMI MENGGUNAKAN METODE NAÏVE BAYES

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dc.contributor.authorSari, Intan Permata
dc.contributor.supervisorRisanto, Joko
dc.date.accessioned2022-11-15T08:32:43Z
dc.date.available2022-11-15T08:32:43Z
dc.date.issued2022-07
dc.description.abstractCoronavirus is a group of viruses that can infect both animals and humans. Coronavirus usually causes respiratory tract infections in humans, ranging from coughs, colds to Middle East Syndrome (MERS), and Severe Acute Respiratory Syndrome (SARS). Many studies have been conducted to determine sentiment, especially regarding the effect of delivery services during the COVID-19 period. This study aims to compare the presentation of public sentiment regarding GoFood services in the early days of the pandemic and the decline of COVID-19 and to determine the level of accuracy in conducting sentiment analysis. This study used the Naïve Bayes method which is useful for classifying data and used a Confusion Matrix to see how well the accuracy level of the classification results is. In the process of data classification is divided into two, positive and negative. The final result of this research is that at the beginning of the pandemic, the sentiment was in the form of a positive sentiment was 52% and a negative value was 48%. Then during the pandemic decline, positive sentiment was 74% and a negative value was 26%. Based on this process, the accuracy rate at the beginning of the pandemic was 82.67% and during the decline in the pandemic, the accuracy level was 70.58%. So analyzing sentiment data using the Naïve Bayes method achieved satisfactory results.en_US
dc.description.sponsorshipFakultas Matematika dan Ilmu Pengetahuan Alamen_US
dc.identifier.citationPerpustakaanen_US
dc.identifier.otherElfitra
dc.identifier.urihttps://repository.unri.ac.id/handle/123456789/10744
dc.language.isoenen_US
dc.publisherElfitraen_US
dc.subjectConfusion Matrixen_US
dc.subjectCOVID-19en_US
dc.subjectNaïve Bayesen_US
dc.subjectText Miningen_US
dc.titleANALISIS SENTIMEN TERHADAP LAYANAN GOFOOD PADA MASA AWAL DAN PENURUNAN PANDEMI MENGGUNAKAN METODE NAÏVE BAYESen_US
dc.typeArticleen_US

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